想要增加群发邮件送达率,我们先来看看影响送达率的因素可能有哪些?我们从ISP退信的角度来分一下类:
- 发送频率限制
- 根据联系人反馈(投诉、无效地址)临时限制发件人发送
- 根据MX、SPF、DMARC记录,或者其他安全认证、政策来屏蔽筛选邮件
- 根据内容垃圾邮件风险限制发送
- 根据IP黑名单、信誉度限制发送
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(1)发送频率限制
常见的退信:
smtp;554 Reject by behaviourspam ANTISPAM_BAT: much too frequently sending
smtp;552 Too many message current session.
smtp;550 Mailbox unavailable or access denied.
ISP通过限制单位时间内的接收量来限制接收数量。
(2)根据联系人反馈临时限制发件人发送
【1 . 因投诉过多暂时屏蔽】
smtp;554 5.7.1 Too many spam complaints
smtp;550 Mail content denied .
【2 . 因无效地址过多暂时屏蔽】
smtp;550 5.1.1 Error: the percentage of invalid recipients is over thresholds from XXX.XXX.XX.XX
(3)根据MX、SPF、DMARC记录,或者其他安全认证、政策来屏蔽筛选邮件
常见退信:
Action: failed | Status: 5.0.0 | Remote-MTA: dns; mailmx.dns.com.cn | Diagnostic-Code: smtp; 550 SPF check failed
smtp;550 5.7.1 This message is blocked due to security reason
smtp;550 Your message wasn’t delivered to XX@XXXXX.XX. Because you have no permission to send to this email address
(4)根据内容垃圾邮件风险限制发送
常见退信:
smtp;550 5.7.0 Your message has not reached its recipient as it has been quarantined by our anti-spam system as potential spam.
(5)根据IP黑名单、信誉度限制发送
smtp;550 5.5.4 ETP211 Your DNS xxx.xxxxxx.com.cn is listed by Invaluement.
smtp;554 Connections from this sending hostname XXXXX.XXXXX.net, IP address of: XXX.XXX.XX.XXX are being rejected due to low SenderBase Reputation score (below -1).
【优化送达率建议】:
虽然ISP有很多发送、收件限制,为了提高送达率,我们可以尝试以下内容:
(1)坚决遵循用户许可原则,降低不良反馈,使用站点表单功能来提高注册、订阅会员数量;
(2)提前做好MX/SPF/DMARC等安全认证;
(3)定期检查进入黑名单的IP地址,即时申请和替换;
(4)对邮件进行敏感词校验,降低内容被判为垃圾邮件的风险;
(5)分析ISP退信,根据退信优化发送行为,调整发送方式方法。
(6)减少大批量毫无差别的营销邮件,增加个性化触发,根据联系人的属性、行为、反馈来发送邮件,比如: